Patient to care manager

From discharge to ongoing engagement.

Continuous outreach to your patient population to improve outcomes and reduce cost. Five touchpoints, one continuous thread — each handled by the right tier of care.

Patient connecting with a care manager
EHR agnostic

Your data, in your EHR — analyzed and routed for you.

Multiple engagement points across every line of care. Native dashboards let clinicians evaluate health data in their usual format.

EHR integration diagram
The model

How Telemetrix improved patient outcomes and care delivery.

Five sequential steps. Each is staffed by the right tier of care so the right person sees the right signal at the right time.

01

Hospital / SNF discharge

Patient discharged with:

  • CHF
  • AMI
  • Stroke
  • Hip / Knee
  • Other
02

Post-discharge

Four-week program: live call/text assistance, RPM setup, and assessment covering:

  • Discharge instruction
  • Medications
  • Recovery
  • Diagnosis questions
  • Appointments
  • Service / patient experience

Daily reviews of RPM readings and on-demand virtual visits.

03

Triage

Tier 1

  • TMX RN
  • Virtual assist

Tier 2

  • In-home visit
  • Nurse Navigator EMT-B / EMT-P
04

Physician consult

Tier 3

  • Physical or hospital intervention
  • Service or complex requirement
  • Call, virtual visit, or appointment
05

Follow up

Transition to ongoing patient engagement:

  • AWV (annual)
  • CCM (monthly)
  • Care plan management
  • Care gap closure
  • Preventative screening
  • RPM (daily)
  • Patient education & consultation

Want to walk this through with your team?

We'll show you the model end-to-end against your patient population.